Legal

Terms of Service

By accessing or using this website, you agree to these Terms of Service, including terms related to ordering, payment, returns, intellectual property, and limitations of liability.

Eligibility & Account Responsibility

You agree to provide accurate information when placing orders, creating accounts, or submitting forms. You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account.

Product Availability, Pricing, and Listing Errors

Inventory, preorder timelines, pricing, descriptions, and promotional offers may change without notice. We reserve the right to correct listing errors, pricing mistakes, or technical issues and to cancel or refuse orders impacted by those errors.

Order Acceptance, Payment, and Fraud Screening

Orders are accepted only after successful payment authorization and internal fraud review. We may limit quantities, cancel suspicious transactions, or request additional verification before fulfillment. Chargebacks filed without contacting support first may affect future purchasing access.

Shipping, Delivery, and Risk of Loss

Shipping and delivery estimates are not guaranteed. Risk of loss transfers upon carrier acceptance, subject to applicable law. Customers are responsible for address accuracy and for monitoring tracking updates after shipment.

Returns, Refunds, and Restocking

Returns and replacements are governed by our Returns Policy. Approved non-defective returns may incur a restocking fee of up to 30% per candle, and certain fees may be non-refundable as permitted by law.

Intellectual Property & Site Use Restrictions

All branding, logos, product photos, text, and other site content are owned by SunKrazed Candle Co or its licensors. You may not copy, scrape, reproduce, distribute, or commercially use site content without prior written permission.

Disclaimer, Limitation of Liability, and Indemnity

Products and services are provided on an "as-is" and "as-available" basis to the fullest extent allowed by law. SunKrazed Candle Co is not liable for indirect, incidental, special, or consequential damages. You agree to indemnify and hold us harmless from claims arising from your misuse of the site, products, or violation of these terms.

Governing Law

These terms are governed by applicable U.S. and Florida law, without regard to conflict-of-law principles. Any dispute shall be handled in a court of competent jurisdiction in Florida unless otherwise required by law.